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The Office of Utilities Regulation (OUR) will soon release a decision on the National Water Commission’s (NWC) request for rate increase after much deliberation.
Public Education Specialist at the OUR, Elizabeth Bennett-Marsh says a review of the application was done however, she explains that the OUR must do the necessary analyses before issuing a decision.
She says customers are to be compensated by the NWC for poor or lack of service based on agreed standards as outlined by the OUR.
The NWC had submitted an application to the OUR for tariff increase last year however they were asked to review same request subject to numerous complaints being made by customers.
Mrs. Bennett-Marsh was speaking on Nationwide at 5.
News Credit: Nation Wide Radio | Read here http://nationwideradiojm.com/nwc-rate-increase-decision-coming-soon-our/